Award-winning Business Leader, Hospitality Professional and Podcaster dedicated to inspiring the next generation of hospitality management.

  

ABOUT PAUL

Paul is a dynamic and accomplished Business Leader with a strong track record in the hospitality industry, who possesses a unique ability to successfully launch, transition, and drive profitable operations in diverse hotel markets.   

In 2024, he was awarded a fellowship by the Institute of Hospitality Management and secured Chartered manager level with the Chartered Management Institute.  

Under Paul's leadership as General Manager, Crowne Plaza Newcastle, a 251-bedroom hotel with extensive event space and leisure facilities has achieved outstanding results.  

Motivated to inspire the next generation of hospitality leaders, Paul regularly gives talks in schools, colleges, and universities as a guest lecturer. This passion also underpins his podcast, the Next Gen Hospitality Podcast, where he interviews fellow experienced hospitality professionals.  

Paul has achieved remarkable recognition, receiving prestigious hospitality industry awards. His personal accomplishments include being named Aimbridge EMEA General Manager of the Year for 2024. He is also a Board member of the Northern Institute of Hospitality and General Manager Council at Aimbridge, and a CMI Chartered Member.

Under his leadership, Crowne Plaza Newcastle has won Spa of the Year at the North East Beauty Awards in 2023 and 2024, Business Events Venue of the Year 2024 and 2025 (Gold) at the North East England Tourism Awards and Health and Fitness Venue of the Year 2025 in the Business Awards.

Previously, during his time with Hotel Indigo Durham, Paul was proud to win Aimbridge EMEA Large Hotel of the Year 2019 and IHG Hotel of the Year 2018/19.

When Paul managed Hotel Indigo Newcastle, it was awarded Aimbridge EMEA Hotel of the Year 2015 and its restaurant was recognised as the Marco Pierre White Restaurant of the Year in the same year.

AWARDS